Anxiety is a common issue that countless people deal with both in their personal lives and at work. In fact, the Anxiety and Depression Association of America reports, “Anxiety disorders are the most common mental illness in the U.S., affecting 40 million adults, or 18.1 percent of the population every year. If you are experiencing… Read more »
Hiring mistakes can have a devastating impact on your company. The US Bureau of Labor Statistics even found, “The average cost of a poor hiring decision can equal 30 percent of the individual’s first-year potential earnings.” Not to mention it wastes time and resources and can take a toll on your company culture. Here are… Read more »
Any time a valued employee leaves your company, you’ll want to know what motivated their departure. An exit interview is a great opportunity to gain critical feedback from an employee to better understand their reasoning. Here are some tips and techniques for effectively conducting an exit interview and getting the most from it. Create a… Read more »
Odds are you’ll make a career transition at some point. Career change coach, Natasha Stanley even goes so far to say that this is the norm new. According to her, “The single career path or job-for-life certainly isn’t dead, but it’s becoming more and more likely that people will go through at least one career… Read more »
At first glance, employee satisfaction might not seem like it would have a huge effect on your company’s productivity, engagement and retention rate. But research has shown that the impact can be immense. Here are some key statistics that prove why you should be investing in employee satisfaction. People Work Harder When They’re Happy According… Read more »
Poor time management can rear its ugly head in many ways. You may find employees end up overestimating their abilities and committing to tasks they’re unable to complete. It can also lead to absenteeism, which is a big issue considering employee paid absences cost employers up to 22.1 percent of total payroll. Here are some… Read more »
We’ve all experienced it at some point – off-the-wall interview questions that come out of left field. They can leave you reeling and send you scrambling to come up with answers. But don’t let unusual interview questions throw you off you’re a-game. Here’s how to properly respond. Buy Yourself Some Time Answering right away isn’t… Read more »
Hiring can be strenuous and time consuming. Having to go through thousands of resumes and hundreds of candidates on a weekly basis can become very stressful. Learn how to simplify your hiring process and still find top talent with these tips. Be Clear About the Job Description It’s crucial that you’re upfront about the specifics… Read more »
Call center employees work directly with your customers. Therefore, it’s extremely important you hire the correct person right out of the gate. After all, 78 percent of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience.” Here are some questions to ask call center candidates to… Read more »
A potential employer will typically contact you in one of two ways to schedule an interview – either through email or by leaving a voicemail on your cell phone. To create the right impression, you need to have a professional email address and voicemail message. Here are some tips for getting these two things right…. Read more »
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