Poor time management can rear its ugly head in many ways. You may find employees end up overestimating their abilities and committing to tasks they’re unable to complete. It can also lead to absenteeism, which is a big issue considering employee paid absences cost employers up to 22.1 percent of total payroll. Here are some… Read more »
Hiring can be strenuous and time consuming. Having to go through thousands of resumes and hundreds of candidates on a weekly basis can become very stressful. Learn how to simplify your hiring process and still find top talent with these tips. Be Clear About the Job Description It’s crucial that you’re upfront about the specifics… Read more »
Call center employees work directly with your customers. Therefore, it’s extremely important you hire the correct person right out of the gate. After all, 78 percent of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience.” Here are some questions to ask call center candidates to… Read more »
The way that companies go about hiring has evolved significantly in the 21st century. Primarily fueled by technology, newer, more cutting-edge strategies are adopted each and every year. 2018 promises to be especially interesting, and the following hiring trends should be on your radar. Developing a Successful Employee Value Proposition Although the overall candidate pool… Read more »
Having a creative workplace offers some major benefits. Employees are better able to work through complex problems, come up with out-of-the-box solutions and tend to be more inspired. As a leader, it’s important to be able to foster creativity among your employees. Here are some effective ways to do so. Allow Flexible Work Schedules Fatigue… Read more »
Micromanaging employees can be detrimental to your business in many ways. It often hurts morale, reduces productivity and can ultimately drive a wedge between you and your employees. In the long run, this can be disastrous to your company culture. If you find yourself micromanaging, here are some tips for stopping. Hire the Right People… Read more »
You could think of a receptionist as being “the face” of your company. They’re often the first person that customers, clients and vendors will interact with on the phone or in person. Therefore, they need to possess the right set of qualities and characteristics, including the following. Great Communication Skills Communication is hands-down the most… Read more »
Recruiting is an uphill battle for many employers. Many find it to be costly and time-consuming and they still have to deal with the never-ending issue of turnover. That’s where an employee referral program comes in. It can be incredibly helpful for streamlining recruiting and offers several distinct benefits. Reduce Hiring Time Research has found… Read more »
Effective communication between employers and employees is critical. It’s important you’re on the same page, especially when it comes to matters such as policies, procedures, work scheduling, etc. Although it’s not legally required, an employee handbook can be an invaluable resource for your company and serves multiple purposes. Introduces Employees to Your Culture Each company… Read more »
You can learn a lot of information about a job candidate during an interview. Besides learning about their work history and qualifications, it’s an opportunity to gauge their overall behavior – both the good and the bad. Here are some specific red flags to look out for when interviewing candidates to avoid making the wrong… Read more »
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