The Watercooler is PrideStaff’s blog covering trends and tips for successfully managing issues in the workplace, such as: retention, employee engagement, and interviewing.

Recent Articles

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Recruiters are often flooded with resumes when they list a job posting. Many of them sort through those resumes with an applicant tracking system (ATS). Jobscan explains, “An ATS is a type of software application that handles the recruitment process, namely by sorting through thousands of resumes to determine which ones are the best fit… Read more »

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Having great customer service is vitally important. One study even found, “33 percent of Americans say they’ll consider switching companies after just a single instance of poor service.” As an employer, there’s a lot you can do to improve your team’s customer service skills. Start with the following tips. Employee Engagement  You could argue having… Read more »

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When it comes to the workplace, millennials aren’t exactly known for remaining with one company long-term. Gallup explains, “21 percent of millennials say they’ve changed jobs within the past year—more than three times the number of non-millennials.” Here are some tips for helping you reduce turnover among this group of workers. Be a Coach, Not… Read more »

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To succeed, you need to be prepared for whatever comes your way. Let’s now take a look at some of the more common types of interviews and how to prepare for them. Conventional Interview This is your traditional, face-to-face interview. Typically done one-on-one, you’ll sit down with a hiring manager to discuss your skills and… Read more »

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Human resources plays a vital role within your company. As BambooHR points out, these individuals are responsible for everything from recruiting/hiring and training employees to resolving workplace conflicts. So you’ll want to be sure to select the right HR professional for the job. A big part of this is asking the right questions during the… Read more »

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In some cases, you may find yourself in a situation where you have someone who seems like a great candidate who’s applying for a position. They’ve got the right knowledge, skill set, qualifications, etc. The only issue is there’s an employment gap in their resume. Here are some reasons why you shouldn’t automatically disqualify these… Read more »

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You could argue that the success of your company ultimately relies on the caliber of your workforce. Hiring great candidates plays a huge role in your productivity, profitability and culture. So, of course you’ll want to attract the right people. Here are some effective strategies for doing just that. Tap Into Employee Networks Acquiring new… Read more »

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Resumes have evolved a lot over the years. One of the more recent trends is for candidates to create an infographic resume, which incorporates visual elements like icons, charts and graphics. But is this the right type of resume for you? Let’s take a look at the pros and cons to find out. The Pros… Read more »

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Many employees are valued and are considerable assets to the company they work for. But very few are indispensable, which according to the Cambridge Dictionary means, “Someone that is so good or important that you could not manage without him or her.” Getting to this level not only means great job security, it can be… Read more »

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What’s the number one reason employees quit their jobs? According to a 2015 Gallup study, it’s because of their manager. Of the 7,272 U.S. adults who participated in the study, “One in two had left their job to get away from their manager to improve their overall life at some point in their career.” Here… Read more »