The Importance of Investing in Employee Satisfaction

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At first glance, employee satisfaction might not seem like it would have a huge effect on your company’s productivity, engagement and retention rate. But research has shown that the impact can be immense. Here are some key statistics that prove why you should be investing in employee satisfaction. People Work Harder When They’re Happy  According… Read more »

Helping Your Employees Fix Their Time-Management Problem

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Poor time management can rear its ugly head in many ways. You may find employees end up overestimating their abilities and committing to tasks they’re unable to complete. It can also lead to absenteeism, which is a big issue considering employee paid absences cost employers up to 22.1 percent of total payroll. Here are some… Read more »

Follow These Steps to Simplify Your Hiring Process

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Hiring can be strenuous and time consuming. Having to go through thousands of resumes and hundreds of candidates on a weekly basis can become very stressful. Learn how to simplify your hiring process and still find top talent with these tips. Be Clear About the Job Description  It’s crucial that you’re upfront about the specifics… Read more »

4 Tips for Interviewing Call Center Candidates

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Call center employees work directly with your customers. Therefore, it’s extremely important you hire the correct person right out of the gate. After all, 78 percent of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience.” Here are some questions to ask call center candidates to… Read more »

2018 Hiring Trends to Watch Out For

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The way that companies go about hiring has evolved significantly in the 21st century. Primarily fueled by technology, newer, more cutting-edge strategies are adopted each and every year. 2018 promises to be especially interesting, and the following hiring trends should be on your radar. Developing a Successful Employee Value Proposition Although the overall candidate pool… Read more »

Inspire Employee Creativity With These Easy Tips

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Having a creative workplace offers some major benefits. Employees are better able to work through complex problems, come up with out-of-the-box solutions and tend to be more inspired. As a leader, it’s important to be able to foster creativity among your employees. Here are some effective ways to do so. Allow Flexible Work Schedules Fatigue… Read more »

4 Tips to Stop Micromanaging

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Post-interview team review

Micromanaging employees can be detrimental to your business in many ways. It often hurts morale, reduces productivity and can ultimately drive a wedge between you and your employees. In the long run, this can be disastrous to your company culture. If you find yourself micromanaging, here are some tips for stopping. Hire the Right People… Read more »

Tips for Hiring the Right Receptionist

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You could think of a receptionist as being “the face” of your company. They’re often the first person that customers, clients and vendors will interact with on the phone or in person. Therefore, they need to possess the right set of qualities and characteristics, including the following. Great Communication Skills Communication is hands-down the most… Read more »

Top Benefits of Having an Employee Referral Program

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Recruiting is an uphill battle for many employers. Many find it to be costly and time-consuming and they still have to deal with the never-ending issue of turnover. That’s where an employee referral program comes in. It can be incredibly helpful for streamlining recruiting and offers several distinct benefits. Reduce Hiring Time Research has found… Read more »

The Benefits of Having an Employee Handbook

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Effective communication between employers and employees is critical. It’s important you’re on the same page, especially when it comes to matters such as policies, procedures, work scheduling, etc. Although it’s not legally required, an employee handbook can be an invaluable resource for your company and serves multiple purposes. Introduces Employees to Your Culture Each company… Read more »