The 3 Top Management Trends for 2018 You Should Know About

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The methods employers use to manage employees have changed dramatically in the 21st century. Many traditional techniques have been replaced by more efficient, technology-driven methods. Here are some specific management trends for 2018 that you should be aware of. Artificial Intelligence Artificial intelligence (AI) is spreading its tentacles to nearly every industry, including HR. Besides… Read more »

What Does Employee Turnover Really Cost Your Business?

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A high employee turnover rate can be crippling to your company. Not only does it put a damper on morale and culture, it can be incredibly costly from a financial standpoint. Let’s take a closer look at this issue to see just how much it can cost your business.  The Full Extent of the Cost… Read more »

Tips for Helping Candidates Feel Comfortable During an Interview

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Interviewing for a job can be anxiety inducing for even the most confident and accomplished of candidates. Therefore, it’s common for most individuals to be at least a little nervous. But this is problematic because you may not always get a person’s best effort and can end up missing out on great employees. Here are… Read more »

Common Hiring Mistakes and How to Avoid Them

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Hiring mistakes can have a devastating impact on your company. The US Bureau of Labor Statistics even found, “The average cost of a poor hiring decision can equal 30 percent of the individual’s first-year potential earnings.” Not to mention it wastes time and resources and can take a toll on your company culture. Here are… Read more »

Tips for Effectively Conducting an Exit Interview

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Any time a valued employee leaves your company, you’ll want to know what motivated their departure. An exit interview is a great opportunity to gain critical feedback from an employee to better understand their reasoning. Here are some tips and techniques for effectively conducting an exit interview and getting the most from it. Create a… Read more »

The Importance of Investing in Employee Satisfaction

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At first glance, employee satisfaction might not seem like it would have a huge effect on your company’s productivity, engagement and retention rate. But research has shown that the impact can be immense. Here are some key statistics that prove why you should be investing in employee satisfaction. People Work Harder When They’re Happy  According… Read more »

Helping Your Employees Fix Their Time-Management Problem

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Poor time management can rear its ugly head in many ways. You may find employees end up overestimating their abilities and committing to tasks they’re unable to complete. It can also lead to absenteeism, which is a big issue considering employee paid absences cost employers up to 22.1 percent of total payroll. Here are some… Read more »

Follow These Steps to Simplify Your Hiring Process

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Hiring can be strenuous and time consuming. Having to go through thousands of resumes and hundreds of candidates on a weekly basis can become very stressful. Learn how to simplify your hiring process and still find top talent with these tips. Be Clear About the Job Description  It’s crucial that you’re upfront about the specifics… Read more »

4 Tips for Interviewing Call Center Candidates

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Call center employees work directly with your customers. Therefore, it’s extremely important you hire the correct person right out of the gate. After all, 78 percent of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience.” Here are some questions to ask call center candidates to… Read more »

2018 Hiring Trends to Watch Out For

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The way that companies go about hiring has evolved significantly in the 21st century. Primarily fueled by technology, newer, more cutting-edge strategies are adopted each and every year. 2018 promises to be especially interesting, and the following hiring trends should be on your radar. Developing a Successful Employee Value Proposition Although the overall candidate pool… Read more »